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    Facilities

    Can only be booked for Aquathlon and Aquatic Sharks evening training only. Student Constituency Bodies (CBD – SMUSA, SSU, SMUX, SICS, ACF) are also allowed to book the swimming pool for events and camps.

    Local fax is charged at $2.00 for the 1st A4 page • $1.00 per sheet subsequently ** Please refer to the provider for the latest charges.

    No, but arrangements can be made for OSL endorsed events.

    A4 photocopying costs 2.5 cents per page

    Printing Charges are as follows: • A4 black & white printing - 3 cents per page • A3 black & white printing - 6 cents per page • A4 color printing, it costs 30 cents per page • A3 color printing, it costs 60 cents per page

    Binding service is not available at the Library. The service is available at the stationery shop, Unimax located at the Concourse.

    No, but arrangements can be made for OSL endorsed events.

    SMU alumni with SMUAA Membership have walk-in access to the Library, where they can browse/read library books and utilize the library spaces that are not restricted. Only members under SMUAA Membership with the Library Add-on, have borrowing privileges, and access to selected databases by using the Library PCs (except Investment Studio PCs).

    The library opening hours differ term to term. For more details, check out this link to the library opening hours (https://library.smu.edu.sg/opening-hours).

    Photocopying Charges • A4 photocopying costs 2.5 cents per page. You could pay by EZlink Card or Nets CashCard. Printing Charges • A4 black & white printing - 3 cents per page • A3 black & white printing - 6 cents per page • A4 color printing, it costs 30 cents per page • A3 color printing, it costs 60 cents per page You could pay by EZlink Card or Nets Flashpay.

    You should first check if your item was found with the Security personnel at the Library entrance, or approach the Security Command Centre at Level 1 of the Library building. If you suspect that it is due to theft, a police report has to be made at any police station (or online under E-Services at www.spf.gov.sg)ss. The CCTV footage will then be released to the Investigating Officer (IO) who will handle the case.

    lyf (which means ‘live your freedom’) is a new brand, launched by the Ascott Limited, targeting millennials. lyf@SMU is a testbed to try out various co-living concepts and community building activities.

    SMU-X, as a space, supports the SMU-X mind-set and curriculum by facilitating the coming together of individuals and groups around an identified project and issue, and acts as a test bed for ideas. SMU Labs, the first SMU-X facility, is a co-working learning hub that is opened 24/7 to allow ‘after-work hours’ meetings, bonding and hanging out. It is open strictly to SMU students only. The environment aims to foster collaboration and active learning through: - Co-working, co-living, community, togetherness - Curiosity - Flexbility to create, freedom - Mobility - Social spaces - Feedback, research, prototyping

    Daily 8am to 10pm Closed on Public Holidays and as and when notified via email

    Weekdays 7am to 10pm (last entry 9pm) Saturday 7am to 6pm (last entry 5pm) Closed on Sundays, Public Holidays and as and when notified via email

    Weekdays 7am to 6pm Closed on Weekends, Public Holidays and as and when notified via email

    Li Ka Shing Library: Printing rooms are available on Level 2, 3, and 4 of the library. Scanner is only available at Level 3 of the printing room. Kwa Geok Choo Law Library: Printer and Photocopiers (black and white), are available at Level 4 of the library.

    Scanning is free in the Library. There is a colour flat-bed scanner available at the Printing Room on Level 3 of the Li Ka Shing Library. Please bring a thumb drive to save your scanned document.

    The library does not provide fax service. However, you can go to Home & Office (UNIMAX) located at #B1-22/23, Li Ka Shing Library, for local fax service.

    Your EZLink card can be topped up at any MRT station. The nearest MRT station is the Bras Basah MRT station and is accessible via the Concourse / Basement 1 of SMU.

    Please drop books for donation at the Library Desk or you can place them directly on the 'Take One Leave One (TOLO) shelves', located in the Learning Commons. You may also write to library@smu.edu.sg if you have queries or special requirements (such as a dedication/acknowledgement, or if you would like the books returned to you if they are not included into the library's collections).

    You can pay by EZlink Card or Nets CashCard

    Only arts clubs under ACF and OSL are allowed to book the Arts & Culture Centre, Gym Studio, Level 7 Studios and Basement Studio.

    You can pay by EZlink Card or Nets Flashpay

    Most of its operating hours have already been booked by our existing sports clubs. SMU staff, faculty and students can use the hall freely when it’s not in use, but SMU sports clubs’ training will take priority. The MPSH may also be closed for exams, events as and when notified via email.

    Campus/ Library facilities can be booked using the Resource Booking System The Resource Booking System allows you to search for available facilities by building and facility name. The system has a ‘Multiple Facilities with One Booking’ feature that allows you to book more than one facility for a given time slot using just one booking form. The “Recurrent Booking” feature within the system allows you to Block-book the facilities you want. You can also save the recurrence patterns like start times, end times, recurrence frequencies etc, and use them as templates for future bookings. Click here (https://fbs.intranet.smu.edu.sg/FacilitiesBookingHelp.htm) to view help. Click here (https://fbs.intranet.smu.edu.sg/mainmenu.aspx) to use Resource Booking System.

    No, the gym is a common space shared by all.

    Ascott is collaborating with SMU Labs to create co-working space and programmes such as industry talks and networking events, internships and applied research. If you would like to get involved as well email us at smux@smu.edu.sg.

    Alumni Relations

    lease visit www.smuaa.org.sg for more information on its membership privileges and FAQs.

    Alumni who are members of the SMUAA will be issued with the SMUAA Membership card entitling them to enjoy special benefits and privileges offered by the Association. To maintain your access to SMU buildings and Library after graduation, do sign up for SMUAA membership at www.smuaa.org.sg

    All SMU graduates can continue using existing student email accounts. This is a lifelong email account given to students during matriculation. The name of the account remains unchanged. Please note that if you do not access your account for more than 6 months, your account will be de-activated. You will need to contact IITS Helpdesk to reactivate your account. For more information on the lifelong email account, please click here (https://alumni.smu.edu.sg/lifelong-email).

    The ONTRAC service is extended to graduates for a period of ONE year after graduation.

    To enjoy Library privileges, you can apply for the SMUAA Membership (Library Plan) here (https://members.smuaa.org.sg/app_smuaa/smuaa-registration).

    All students who graduate from SMU’s bachelor or postgraduate degree(s) are recognised as an SMU alumnus.

    The SMU Alumni Privilege Programme, managed by the Office of Alumni Relations, is for ALL SMU alumni. Click here more information on the SMU Alumni Privilege Programme (https://alumni.smu.edu.sg/services-benefits/alumni-privileges/about)

    Yes, you can. Please refer to these instructions to configure your email forwarding (https://support.office.com/en-us/article/Forward-and-redirect-email-automatically-9f124e4a-749e-4288-a266-2d009686b403#ID0EAABAAA=2016,_2013,_2010). However, if your mailbox is full, the service will be unable to forward emails to your active account.

    Yes, you can. If you prefer to use your personal email, please update your profile here (https://alumni.smu.edu.sg/community/update-your-profile).

    We welcome our alumni to visit the SMU City Campus. You may change for a visitor pass at the reception counter if you wish to visit your favourite faculty or staff in their offices. Please email us at alumni@smu.edu.sg if you wish to join the City Campus guided tours conducted by the SMU Ambassadors.

    Only Alumni(s) who subscribe to the SMUAA membership will have walk-in access to the SMU Libraries. Additional fee is required for borrowing privileges and selected database access. Please click here < a href="https://library.smu.edu.sg/services/alumni">(https://library.smu.edu.sg/services/alumni) for more information on the privileges offered by the SMU Libraries.

    Alumni with similar interests can get together to set up an alumni group. You can find more details on Alumni Groups here (https://alumni.smu.edu.sg/smuaa/alumni-groups). If you would like to volunteer to set up an alumni group or overseas chapter, please email us at alumni@smu.edu.sg, call 6828 0797 or indicate your interest here (https://alumni.smu.edu.sg/volunteer).

    Please note that if you do not access your account for more than 6 months, your account will be de-activated. You will need to contact IITS Helpdesk to reactivate your account.

    Click here for instructions on how to download the app (https://alumni.smu.edu.sg/services-benefits/alumni-privileges/about), and to access your own virtual alumni card.. Read the FAQs on the SMU Mobile app for more information (https://alumni.smu.edu.sg/faq-mobile).

    To enjoy these privileges, SMU Alumni Association (SMUAA) members will present either their virtual or printed membership cards to the merchants to enjoy additional privileges. Click here more information on the SMU Alumni Privilege Programme, the virtual Alumni Card and the Alumni Mobile app (https://alumni.smu.edu.sg/services-benefits/alumni-privileges/about)

    You may place an order for a replacement scroll by submitting the Replacement Scroll Order Form (https://alumni.smu.edu.sg/sites/alumni.smu.edu.sg/files/pdf/replacement%20scroll%20order%20form.pdf), payment receipt as well as supporting documents to the Office of Registrar. Please refer to the Replacement Scrolls page for more information (https://alumni.smu.edu.sg/services-benefits/academic-matters/replacement-scrolls).

    You may place orders for additional copies of the official transcript from the SMU Registrar's Office. Please refer to this page for more information < a href="https://alumni.smu.edu.sg/benefits/replacement-scroll/order-additional-transcripts">(https://alumni.smu.edu.sg/benefits/replacement-scroll/order-additional-transcripts)

    Register as a SMUAA member HERE (https://members.smuaa.org.sg/app_smuaa/smuaa-registration) or in person at the Alumni Bistro B3 located at SIS Basement Concourse, B1-61, near SMU Gym.

    The cost of replacing your degree scroll is S$80.00 per replacement scroll. Double degree graduates will have to pay S$160.00 if the original scrolls of both degrees are lost or damaged.

    If you're around campus and would like to access Wi-Fi with your notebook or smartphone, feel free to login under WLAN-ALUMNI network using your SMU ID (e.g. john.tan.2005) and password.

    The SMU Alumni Privilege Programme, allows ALL SMU alumni to enjoy exclusive privileges and discounts at participating merchants. Click here more information on the SMU Alumni Privilege Programme (https://alumni.smu.edu.sg/services-benefits/alumni-privileges/about)

    Safety & Emergency Preparedness

    The Go PREPARED document is not required for all events. However, being prepared is essential to ensuring safety in all your activities. The SEP Team has developed the GO PREPARED model for which organisers can refer to during the planning and preparation stages of events. The document compiles the key safety templates into one document to facilitate the submission of these information to the SEP Team.

    Yes, there are safety processes in place to better prepare you for your overseas engagement. You can gain access to these safety resources via.

    An Electronic Direct Mail (EDM) is sent to the SMU community regularly so do keep a lookout for these workshops / courses regularly.

    For safety and risk and assessments concerns in planning your event, you can download the GO PREPARED document here (https://smu.sharepoint.com/sites/admin/SEP/Documents/Safety%20Resources/SEP%20GO%20PREPARED%20Document%20%28Updated%20March%202016%29.xlsx) for you use. Should you require further assistance or need guidance in planning an event in its entirety, you can approach any of the staff from the Safety Centre for a personal consultation. More information can be found at: https://studentlife.smu.edu.sg/student-life/safety-resources

    Do contact our Campus Security hotline at 68280343 (24-hour) immediately should you require immediate assistance.

    You can use the Risk Assessment template found in the GO PREPARED document. At the same time, the Safety Centre also organizes ‘bizSAFE Level 2’ courses regularly to educate both staff and students in the areas of Risk Assessment. The course comes with a certification that is recognised by the Workplace Safety and Health Council (WSHC). Do look out for our periodic EDMs sent to your school email.

    You can submit the incident report through https://tinyurl.com/smuincidentreporting The submission timeline for: Local Incidents – 12pm the next working day Overseas Incidents – 1 working day upon arrival back into Singapore

    First aid kits are available in the guard rooms located on the street level of each school building.

    The skills & competencies acquired provide opportunities for students to serve either as a Safety in-charge, First Aider or a SMU First Responder.

    You may refer to the SOP on Medical Support for the requirements of any form of medical standby coverage for your event.

    Q:

    All workshops & courses are complimentary for the SMU community except the SFA certification course.

    Yes. This is an important communications link between you and your staff in-charge. The frequency and nature of updates will be decided by the respective offices in-charge as the nature of your overseas engagement differs from office to office.

    Yes there is. These requirements and approval process is stipulated within the GO PREPARED document. You can download the GO PREPARED document at this link (https://studentlife.smu.edu.sg/student-life/safety-resources).

    SMU has appointed Ambulance Medical Services (AMS) Pte Ltd as the preferred provider for medical standby coverage during SMU events. Do approach SEP for advice should another provider be shortlisted

    As events requirements vary, please approach any of our staff at the Safety Centre for a consultation.

    Yes, you can. Prior to the training, a consultation session will be conducted to first have a clear understanding of the Club's training needs.

    You may get in touch with the Safety & Emergency Preparedness team via safetycentre@smu.edu.sg or drop by our office located at SMU Basement Concourse, #B1-64 (next to the Centre for Social Responsibility).

    Participants are awarded certifications for bizSAFE Level 2, CPR+AED, BCLS & after meeting the necessary requirements stipulated.

    It is essential to report all incidents, injuries and near miss incidents to SEP. If it happens during an event, inform the event organizer/ trainer/ Student leaders. For non-events, do report these incidents requiring emergency assistance by calling campus security at 68280343. Submit an incident notification through SMU online incident reporting.

    SEP will review the quality of information reported, applying consistent incident classification criteria and follow up according to the investigation process. In the event that there is an investigation, you are to assist in investigation if required.

    There are two broad categories of Safety & Emergency Preparedness-related workshops, namely, Risk Management & Life-Saving. Risk Management includes the Risk Assessment & Management Systems (RAMS), bizSAFE Level 2 & the Basic Emergency Workshops. Life-Saving includes the Cardio Pulmonary Resuscitation + Automated External Defibrillator (CPR+AED), Basic Cardiac Life Support (BCLS) certification / re-certification courses. We do co-ordinate Standard First Aid (SFA) certification courses which is conducted by our appointed training provider, Health Management International Institute of Health Sciences (HMI-HIS).

    You can find all necessary information on this ISOS’s Global Assistance Programme via the url https://smu.sharepoint.com/sites/admin/SEP/global-assistance-programme. To assist you in this onboarding process, please read through the content as well as the materials provided.

    Student Life

    Yes, you can print out a PDF copy of your 'Interim CCA Record'.

    Yes, you can print out a PDF copy of your 'Interim CCA Record'.

    This is because once a student clicks to ‘Join’ a club, with the club’s student leader’s verification, his/her membership will already be captured in the ‘Interim CCA Record. Without a staff’s endorsement, records on this Interim CCA Record is not deemed as finalized, hence a disclaimer helps to inform the reader of the Interim CCA Record of this difference.

    Yes, you can print out a PDF copy of your 'Interim CCA Record'.

    No. The CCA Records is only for activities relating to SMU student life. This includes school CCAs, school events and participation/representation of the school at the inter-tertiary, national, regional or international level in seminars/conferences/competitions etc.

    Refer to https://www.smuaa.org.sg/membership-benefits/ for use of facilities. For events, Alumni members will enjoy insurance coverage from SMUAA. Non-members will be required to purchase personal accident coverage each time they take part in SMU events.

    Upon approval by the staff, the staff will have to create the activity with the student. All 'External Activity' creation will be done by SMU staff only. For Academic-related 'External Activity', please consult your School Administrators for approvals. For CCA-related 'External Activity', please consult your CCA Manager-in-charge/Staff Advisor for approvals.

    Different clubs/interest groups/events are overseen or taken care of by different SMU staff. You can find the name of the staff-in-charge under the ‘Staff Advisor’ field in each club’s information.

    All SMU students give back through at least 80 hours of community service before graduation.

    You can go through the FAQ on SLiMS. Alternatively, you may drop us an email at slimsadministrator@smu.edu.sg.

    Yes, all SMU students will acquire global exposure before graduation. Please click here for more information on global exposure related questions.

    Currently, SLiMS does not provide an official CCA record. Should you require a copy of your CCA record, kindly retrieve a copy of your ‘Interim CCA Record’.

    The CCA endorsement period will be kept to the final 2 months of the year, from 1 November to 31 December of each calendar year.

    SMU Vivace is the university's largest CCA fair as more than 100 student clubs gather to showcase the best of Student Life at SMU.

    Upon matriculation the Freshmen Orientation Organising Committee will contact you via your school email account to register for the orientation.

    FE Day features the Schools and CCA Constituency Bodies (CBds) like ACF, SICS, SMUX, SSU whereas Vivace features the clubs within SMU.

    External activity refers to non-SMU related events, mainly by other external organizers. Eg. Youth Olympics Games (YOG), Singapore Arts Festival by National Arts Council, etc.

    If your participation in any 'External Activity' is in representation of SMU, you may then request to have your participation to be recorded here. All requests are subjected to staff approval.Example1: You as an individual or your club represented SMU at the National Cheerleading Championship organized by SSC or 22nd Singapore Ballroom Dancing Championship. Example 2: Your club co-organized an event with another external organizer at the inter-tertiary, national, regional or international level such as the HPAIR 2010 Asia Conference.

    SLiMS is the acronym for Student Life Management System. It is a portal, which replaced the old CCA Records system in OASIS since 2011. SLiMS will be a record of all your co-curriculum activities throughout your undergraduate studies at SMU.

    Kindly email the student exco and the staff advisor to get an immediate endorsement.

    All entries that are verified in SLiMS by your club's student leaders, but yet to be endorsed by staff-in-charge will be captured in the 'Interim CCA Record'.

    A two-month window period is given for CCA records endorsement. Any records that are not endorsed by 31 December of each year will not be entertained.

    You may log into SLiMS to do the following (For students only) (i) Sign up as a member of a club/interest (ii) Download a copy of your Interim CCA record (For student administrators only) (i) Create/ maintain activities for club/ interest group events (ii) Update information in pre-existing club account (iii)Generate Interim CCA records.

    No, it is not compulsory.

    The staff advisor will created the activity and subsequently chairperson/secretariat of the Organizing Committee will have to update and verify the list of all their Exco members and participants in SLiMS.

    Refer to SMUSA Website (https://www.home.smusa.sg/faq) for details. Each Student Constituency Bodies (CBD) has its unique set of criteria for accepting new clubs. Depending on the nature of the activity of this proposed new club, you may write to the following to seek information and approval: 1. Arts and Cultural Fraternity (ACF) - artsandcultural@sa.smu.edu.sg 2. SMU Xtremists (SMUX) - xtremists@sa.smu.edu.sg 3. SMU Sports Union (SSU) - ssu@sac.smu.edu.sg 4. Special Interest and Community Service Sodality (SICS) - sics@sac.smu.edu.sg

    The records should be keyed by committee members that were given access rights to manage the club's account. In the event if it is not updated, you will need to email the secretariat of the club.

    There are 2 ways in which this can be done: (i) You may click the 'Join' button of a particular club/group that interests you and follow up with an email to the club.(ii) Alternatively, you could sign up as a member via other channel [eg. during VIVACE – CCA recruitment day or through direct contact with the club's executive committee (Exco) etc.

    You can look out for EDMs via your school email account.

    You can sign up during FE Day and look out for EDMs via your school email account.

    You can look out for EDMs via your school email account or check out https://www.home.smusa.sg/

    Yes, but they do not enjoy subsidies on fees.

    No, although special arrangements can be made for OSL-endorsed events.

    University Council of Student Conduct

    Every complaint made against a respondent will be handled seriously and a full investigation will be carried out before charges are made. 

    For minor violation, you may appeal to the Dean of the school. For major violation, you may appeal to the Provost. An Appeals Officer will be appointed to review the case. The decision of the Appeals Officer shall be final and binding and there shall be no further right of appeal.

    UCSC only has jurisdiction over student matters. In the event that you feel unfairly or unjustly treated by a staff or faculty member, please report the matter to SMU Office of Human Resources or the Dean of the faculty member's School respectively.

    For minor violation, you may appeal to the Dean of the school. For major violation, you may appeal to the Provost. An Appeals Officer will be appointed to review the case. The decision of the Appeals Officer shall be final and binding and there shall be no further right of appeal.

    Students found in violation of the Code of Student Conduct or Code of Academic Conduct shall face disciplinary proceedings by the University and the following possible sanctions; Letter of Warning, Letter of Reprimand, Fine, Resitution, Corrective Work Programme, Disciplinary Probation, Term Suspension, Indefinite Suspension, Expulsion.

    Depending on the outcome of the case, the sanction may be reflected into the Student's internal University record.

    Depending on the circumstances, we might require the identity of the complainant in order to investigate the matter. However, the complainants' identity will be kept strictly confidential within UCSC. In the event of complaints made by a totally anonymous party, UCSC may reserve the right to close the complaint if investigations cannot proceed without identification.

    If a complaint had been lodged against you for an alleged violation, you will be asked to meet with a staff from the Office of Dean of Students to discuss the incident. In the event that investigations have found you responsible for the violation, you may be subject to disciplinary proceedings, which may result in sanctions imposed upon you.

    UCSC and SCD are independent bodies. The former is a University body that oversees the management and enforcement of student conduct and academic integrity. SCD is a representative student body that engages with the student population to promote CIRCLE Values, good moral values and academic honesty.

    There is no hard and fast rule about whether a certain action is subjected to disciplinary actions. If the action violates any Act under the Singapore Law, Code of Student CONDUCT or the Code of Academic Integrity, then it's highly likely that the action will be subject to disciplinary actions. Other actions will be decided on a case-by-case basis. If you wish to clarify if your complaint amounts to a violation of the Code of Student Conduct or Academic Integrity, you may email to scd@smu.edu.sg for enquiries.

    It might affect your application for Awards or Scholarship and you are required to declare if you had been the subject of disciplinary action.

    The Disciplinary Hearing Panel comprises at least 3 members of minimum a Deputy Dean or an Associate Dean of an SMU School, and in the case of an Office that is part of an SMU School, the relevant head of an Office.

    Responsibilities of Student Citizenship The University desires and expects its students to exercise initiative and responsibility. Students should conduct themselves responsibly in all their pursuits. Responsible behaviour includes the following:

    1) To respect the right of fellow students to participate in University organizations and in relationships with other students without fear or threat.

    2) To treat all Members of the SMU community with courtesy, respect and dignity.

    3) To refrain from derogatory comments, epithets, and racial, ethnic, sexual and religious slurs. To engage in respectful and rational debate in areas of difference and disagreement.

    4) To refrain from unwelcome behaviour, advances or requests of a sexual, offensive, intimidating or harassing nature, which would detrimentally affect any reasonable person under the same circumstances, or any attempt or engagement in any sexual contact or activity with other persons without their expressed consent.

    5) To refrain from stealing, damaging, defacing, or misusing the property, facilities, or infrastructure of the University, or of others. Respect the right of others to use facilities and infrastructure.

    6) To refrain from any act that disrupts University operations, services or resources, or interferes with the rights of others to freely participate in University operations, services or resources, or misuses University operations, services or resources for unlawful activities or acts of mischief.

    7) To be honest and truthful in dealings with the University, about one's own identity and in the use of University and other identification.

    8) To cooperate fully and honestly with the University, law enforcement agencies, courts and tribunals, and to comply with the University’s disciplinary procedures and sanctions, as well as procedures and sanctions under applicable laws. This precludes the making of false, vexatious or malicious complaints and grievances, or taking retaliative actions against someone making a complaint in good faith.

    9) To become aware of and comply with all provisions of the University’s Code of Academic Integrity.

    10) To become aware of and comply with policies, rules and regulations of the University and its departments.

    11) To respect the health and safety of others. This precludes acts of threats of physical violence against another person (including sexual violence) and disorderly conduct.

    12) To refrain from consuming controlled or prohibited drugs, or the consumption of alcohol that results in intoxication to the degree that it endangers oneself or others, or causes annoyance or disturbance to the vicinity.

    13) To behave in a way that does not bring the University into disrepute.

    14) To comply with applicable Laws

    All proceedings, hearings, appeals, interim measure(s) or disciplianry sanctions(s) in respect of the SMU Student Disciplinary Code and Procedure are confidential. 

    Each and every SMU student is a responsible adult and should be held fully responsible for his/her actions. Following Singapore's law, the school will not inform the parents unless he/she is a minor (under 21 years old) or assessed to be at risk of self-harm.

    Disciplinary records are kept private and confidential by the University. The information will not be divulged, except to authorized individuals or when compelled by law to do so. For cases of sexual misconduct, the University can impose a range of disciplinary sanctions which may include a record of offence on the Student's unofficial transcript, academic summary and academic transcript for a maximum period of three years following graduation or after leaving the University.

    It is in the interest of the offender, and the general student population, that you report this matter to the UCSC. The matter will then be investigated. Please note that UCSC reserves the right to uphold the confidentiality of the final outcome.

    You may make a formal complaint to the University Council of Student Conduct by emailing to studentconduct@smu.edu.sg.

    For harassment or violence cases, you may write to voices@smu.edu.sg. Voices@SMU, a unit that resides within Student Services Hub (SSH), assists and supports students (regardless of gender) affected by harassment, bullying or discrimination- including cases of sexual harassment or sexual assaut.

     

    Student Wellness

    Mrs Wong Kwok Leong Student Wellness Centre, Li Ka Shing Library Concourse, #B1-44 (next to OCBC FRANK), 70 Stamford Road, Singapore 178901

    Yes! Confidentiality of information is very important to us at Mrs Wong Kwok Leong Student Wellness Centre. All information is kept strictly confidential. We will not disclose information to your parents, professors, administrative staff or any other outside parties unless you have given us written permission to release and communicate that information as requested. Counselling information or contacts from students seeking counselling will also not appear on their student academic record. However, there are some exceptions when the information involves legal matters or poses serious safety risks to the student/others. If you would like to learn more about these, please contact the Centre for more information.

    Our counsellors will listen without judgement and strive to help you by: • Finding the cause of the problem • Exploring solutions and methods of coping • Referring resource and additional services (if required)

    • Expectations on school results • Adapting and coping university life • Loneliness, anxiety, stress and depression • Socialisation, relationship or family issues • Feelings of negativity and suicidal tendencies • Substance addiction or abuse • Support in helping others/friend No issue is considered too minor or excessive for the counsellors.